Is Able Aide a registered NDIS provider?
Yes. Able Aide is a Registered NDIS Provider (Provider No. 4050173180).
Frequently Asked Questions
Clear answers about starting supports, services, pricing and what to expect with Able Aide.
Provider No.: 4050173180
Your questions answered
We want you to feel confident, informed and supported before you begin.
What services does Able Aide provide?
We provide Support Coordination and Core supports in Melbourne, and Plan Management Australia-wide. We also support participants with personal care & daily living, community participation, allied health access support, and early & family support.
Do you support self-managed, plan-managed and NDIA-managed participants?
Yes. We can support self-managed, plan-managed and NDIA-managed participants (depending on the service and your plan).
Do you provide Support Coordination?
Yes. We provide Support Coordination in Melbourne. We help you understand your plan, connect the right providers, coordinate services, and support you through plan reviews and changes.
What areas do you support?
Support Coordination & Core supports: Melbourne.
Plan Management: Australia-wide.
How do I start services with Able Aide?
You can book a free chat or complete our referral form. We’ll learn about your goals and confirm the right service and next steps.
Who will my support worker be?
We match support workers based on your goals, culture, language, communication style, suburb and availability.
Are your support workers screened?
Yes — all support workers hold NDIS Worker Screening, police checks, WWCC (if required) and complete mandatory training.
How does pricing work?
We follow the current NDIS Pricing Arrangements (Price Guide). You’ll always receive transparent pricing before supports begin.
What if I need to change or cancel a shift?
We aim to be flexible. Please let us know as early as possible so we can adjust your roster and support team.
Plan Management FAQs
Plan Management is available Australia-wide.
Do you provide Plan Management?
Yes. Able Aide provides Plan Management Australia-wide. Email planmanagement@ableaide.com.au to get started.
What does Plan Management include?
Plan Management typically includes processing and paying invoices, helping you track budgets, providing spending summaries, and supporting you to use both registered and non-registered providers (where allowed under NDIS rules).
Can I change my plan manager?
Yes. If your plan includes Plan Management, you can usually change plan managers. Contact us and we’ll guide you through the steps.
How do providers send invoices if I use Able Aide Plan Management?
Providers can email invoices to planmanagement@ableaide.com.au. We’ll share invoice requirements and processing steps once you’re set up.
Do you help me understand my budget?
Yes. We can provide clear spending summaries so you understand what’s been used and what remains.
What if my plan doesn’t include Plan Management?
If you want Plan Management, you can request it at a plan review (or discuss options with your Support Coordinator). We can still support you with other services in the meantime.
How do I contact Able Aide?
Call 0435 039 110, email enquiries@ableaide.com.au, or for Plan Management email planmanagement@ableaide.com.au.
Still have questions?
We’re here to help with anything you need.